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Home > Privacy Policy In the course of serving its customers, Lush Technologies acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to Lush Technologies by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by Lush Technologies in the normal course of providing service. This Privacy Policy applies only to Lush Technologies' treatment of data collected online, and does not apply to any offline data collection practices or to the data collection practices of any third parties, Lush Technologies customers, or any entities affiliated with Lush Technologies. Also, please note that use of Lush Technologies' website constitutes acceptance of this Privacy Policy. Lush Technologies' policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, Lush Technologies' policies and procedures are subject to change. Changes will be posted to the website and users agree to be bound by those changes.
Data Security Lush Technologies protects the confidentiality of its customers' information, account information and personal communications. To secure the information collected online, prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information that is collected from customers, Lush Technologies has implemented appropriate physical, electronic, and managerial procedures, for information stored online and offline. Further, Lush Technologies requires that employees who have access keep customer information confidential. When customers submit sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Sockets Layer). While on a secure page, such as the Lush Technologies Hosting order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when customers are just 'surfing'. Lush Technologies uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once received. For example, Lush Technologies stores personal information provided by customers on computer systems with limited access, that are located in secured manned facilities. Lush Technologies' employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to security@lushtechnologies.com. Lush Technologies cautions its customers and website visitors that no medium of communication, including the Internet, is entirely secure. Accordingly, Lush Technologies cannot be responsible for loss, corruption or unauthorized acquisition and use of personal information provided to our website, or for any damages resulting from such loss, corruption, unauthorized acquisition or unauthorized use. Email Links Lush Technologies uses email links on the customer feedback page to allow customers to contact us directly with any questions or comments that they may have. Lush Technologies reads every message sent in and tries to reply promptly to every one. Lush Technologies uses the information customers provide us to respond directly to questions or comments. Lush Technologies may also retain customer comments to improve the site and program, or Lush Technologies may simply choose review and discard the information. Cookies Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. Lush Technologies use cookies to remember your name and the contents of your shopping cart. This allows customers to leave the Lush Technologies site, come back later, and still have the contents of their shopping cart intact. It also lets Lush Technologies personalize the customer experience, tailoring the content to each customer's interests. The Lush Technologies website requires the use of cookies. Turning off cookies or rejecting the batteries.com cookie will limit a customer's experience with our website. Some of our Lush Technologies' business partners (e.g, ScanAlert and GeoTrust) use cookies on their websites. Lush Technologies has no access to or control over these cookies. This privacy policy covers the use of cookies by Lush Technologies only and does not cover the use of cookies by third parties. Log Files Lush Technologies uses IP addresses to analyze trends, administer the site, track customer movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Lush Technologies keeps this information for our internal use only and does not share it with third parties. Links The Lush Technologies web site contains links to other sites. Please be aware that we Lush Technologies is not responsible for the privacy practices of such other sites. Third-Party Relationships When you purchase from Lush Technologies, your credit card information, name, and billing address to credit card companies for verification, and to authorize your purchase. Lush Technologies supplies the customer's name and billing information to its partners (e.g, ScanAlert and GeoTrust) who use this information to deliver your purchase. Lush Technologies do not sell, share, or rent your personal information with other third parties. Lush Technologies may send offers to customers on behalf of third party partners. If a customer wishes to take advantage of the offer, the Customer will provide their information to Lush Technologies' partners directly. Lush Technologies will not share customer information with these third party partners. Please review the privacy policies of Lush Technologies' third party partners to determine how they will customer information. In the case of a business transaction, including but not limited to, a merger or sale of a portion of Lush Technologies' assets, customer information will likely be part of the assets transferred. In this event, Lush Technologies will attempt to notify impacted customers that their information has been transferred. Opt Out & Modifications Customers may opt out of receiving notices of new or upgraded products from Lush Technologies and Lush Technologies partners by sending an email to optout@lushtechnologies.com. However, customers may not opt out of receiving information from Lush Technologies which is essential for maintaining or updating customers' accounts or system information. Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting the appropriate Lush Technologies Billing organization. Customers who need to correct or update their personal information (such as their email address), can do so by logging into their account or by emailing the customer support department at support@lushtechnologies.com. Notification of Changes In the event of a change in policy, Lush Technologies will post a notice of the change on www.lushtechnologies.com, so customers are aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed. If at any point Lush Technologies decides to use personally identifiable information in a manner different from that stated at the time it was collected, Lush Technologies will notify customers via email or by posting a prominent notice on www.lushtechnologies.com 30 days prior to implementing the change. Customers will have a choice as to whether or not Lush Technologies will use their information in this manner. Personal Information Disclosure Lush Technologies will not otherwise disclose its customers' personal and account information unless Lush Technologies has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Lush Technologies, Lush Technologies' customers, or others, or where Lush Technologies has a good faith belief that the law requires such disclosure. Lush Technologies also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Lush Technologies stores or transmits for its customers. The circumstances under which Lush Technologies will disclose such electronic customer communications are when:
Lush Technologies disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Lush Technologies will, however, review, delete or block access to communications that may harm Lush Technologies, its customers or third parties. The grounds on which Lush Technologies may take such action include, but are not limited to, actual or potential violations of Lush Technologies' Acceptable Use Policy. |